Return Order to
100 BAYSHORE DRIVE, UNIT T-5
K2B8C1, OTTAWA, ONTARIO
PLEASE NOTE OUR ONLINE RETURN POLICY IS DIFFERENT FROM INSIDE STORE POLICY. ALL ONLINE RETURN SHIPPING FEES AND STRIP FEES ARE NOT REFUNDABLE. ONLY THE ITEMS ARE FULLY REFUNDABLE
Returned items must meet these requirements:
• Returned within 14 business days of receipt of receiving your order.
• In original packaging, unworn condition, free of make-up stains and free of odor.
• Shoes must be repacked in their shoe box(es) and placed in a protective box.
Non-returnable items include (refunds/exchanges/store credit not accepted): accessories, lingerie, swimwear and bodysuits.
Shipping: Shipping fees are not refundable. Customer is responsible for shipping fees to send the return back to TUNKAS FASHION and for re-shipping for exchanges.
Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.