Refund policy

Return Order to
TUNKAS FASHION
100 BAYSHORE DRIVE, K2B8C1, UNIT T-5 OTTAWA, ONTARIO
CANADA

NOTE TO ALL OUR CUSTOMER THIS POLICY IS ONLY FOR ONLINE SHOPPERS , NOT IN STORE . WE ONLY DO EXCHANGE IN STORE THANKS

Returned items must meet these requirements:
• Returned within 14 business days of receipt of receiving your order.
• In original packaging, unworn condition, free of make-up stains and free of odor.
• Shoes must be repacked in their shoe box(es) and placed in a protective box.

Non-returnable items include sale items, accessories, lingerie, and bodysuits. only store credit accepted.

Shipping: Customer is responsible for shipping fees to send the return back to TUNKAS FASHION and for re-shipping for exchanges.

Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.