Shipping policy



Free Standard ground Shipping (5 to 7 business day once package leaves our warehouse) 

Shipping Terms & Conditions
Orders are to be processed within approximately 7 to 21 business days, provided the items are in stock and there are no problems with the payment verification/shipping address. Orders will not be processed on weekends and holidays. Orders placed on Friday will be processed on the next business day (Monday) including air shipment. In order to process your order smoothly, we strongly recommend for you to use the same address for both your shipping and billing address. Otherwise, your order could be subjected for verification and may be delayed. Once a package is dropped off to our carrier for delivery, we will not have any control over the package; therefore, we cannot make any guarantees after this point. In cases of errors or delays caused by the shipping carrier, we will help to resolve the dispute to the best of our ability, .


To cancel your order, please contact us at from Monday - Friday (9am - 5:00pm PST) for further assistance. Please note on special order items: If your order is processed, request for cancellation may not be guaranteed.

Return policy

We are not responsible for return shipping costs if the package is returned to our facility due to multiple failed delivery attempts by the shipping carrier or if customer refused to accept the package. Store credit of the returned items will be issued and we will reserve the right to deduct any related return fee imposed by the shipping carrier.

We will be fully responsible for direct Manufacturer product defects or if a wrong product was mailed to the customer; return shipping cost will be reimbursed or a return label will be provided (see below for return procedure for details).

Items must be returned with the original packaging and in original condition. Any items return to us without the original packaging and/or in bad condition, will be refused and returned to sender. We do not accept back items in worn or used conditions. Any indications on the product which shows signs of usage (ie: perfume smell, deodorant marks, dirtied soles) will be refused and sent back to sender. No exceptions will be made.

IMPORTANT Please note:

International Order Policy does not provide or cover destination country tax and duty charges if occurred. Please make sure to check any restrictions, duties, taxes, and any other fees which are collected from your country before you place the order. We will NOT be responsible for any Custom tax/duties cost and fees.

To ensure the proper delivery of your package, please make sure to enter the correct recipient’s full name and shipping address. We will not be responsible if delivery cannot be made due to incorrect shipping information.

If any of the following occurs:

1  No transit or delivery update
2. The customer refuses to accept the package
3. No attempt is made in the country of destination to deliver the package. We do not accept customer’s own shipping methods. In cases of errors or delays caused by the shipping carrier, we will help to resolve the dispute to the best of our ability and we will not be held responsible or liable for any delays or losses caused by the shipping carrier. If a package is returned to us by the shipping carrier, we will follow our return policy accordingly (see above Return Policy).

Legal Information

The content proved on this website will be changed for improvements in the products, services, programs, and prices described in this Website at any time without notice. Changes are periodically made to the Website. These Terms represent the entire understanding relating to the use of the Website and prevail over any prior or contemporaneous, conflicting or additional, communications. can revise these Terms at any time without notice by updating this posting.